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    Home Knowledge Base Cisco Jabber Resetting Jabber v11.0 and above for Windows

    Resetting Jabber v11.0 and above for Windows

    September 15, 2016 Posted in: Cisco Jabber Hits: 15752
    1. Open Jabber without signing in (if Jabber is automatically set to sign in upon opening, simply sign out).
    2. Below the “Sign In” button, select “Reset Jabber”.
    3. You will get a message asking “Are you sure you want to reset Jabber”
    4. Select “Reset”.
    5. You will be prompted to enter your email address and select “Continue”.
      sign-in
    6. You will be prompted to enter your “Username/NetID” and “Password” and select “Sign In”.
      sign-in-2
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