FAQs
Regular questions & answers are presented here in the FAQs area.
Knowledge Base
The fastest way to get support is finding the answer through Knowledge Base system.
Downloads
Download all of the applications and plugins needed for Telehealth.
Latest Knowledge Base
- How to Enable and Disable the Chrome PDF Viewer Posted in: General
- What are the system requirements for Jabber? Posted in: Cisco Jabber
- How do I request a Jabber account? Posted in: Cisco Jabber, General
- Where do I download Jabber? Posted in: Cisco Jabber
- When installing Jabber on my Mac, I get an error saying it is from an unidentified developer Posted in: Cisco Jabber
Announcements
- TTT New Employee – Mark Korel (2/14/2023) Posted in: Announcements
- New TTT Employees (10/26/2022) Posted in: Announcements
- TTT New Employee – Nathaniel Mack (3/10/2021) Posted in: Announcements
- Free Vidyo Training (10/4/2019) Posted in: Announcements
About This Site
Welcome to the Telehealth Technology Team (TTT) Support Site. Use the Menu Bar above to learn more about specific services we offer. Check out the FAQ for answers to common questions. Please submit a service request if you have trouble finding information that you need.
Support Policy
Support is available Monday through Friday between the hours of 8:00am and 5:00pm Eastern Standard Time.
To request support for technical issues, please visit our Helpdesk at https://sctelehealth.service-now.com.
If you require assistance after hours, please contact the helpdesk at (843) 792-9700 to have the on-call telehealth engineer paged.