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Telehealth Technology Support

Telehealth Technology Support

Telehealth Technology Support

  • Home
  • About Us
  • Support
    • Downloads
    • FAQs
    • Knowledge Base
    • Palmetto State Providers Network
  • Equipment
    • TytoCare G2
    • Getting Started with the Avizia CA750
    • Getting Started with the Avizia CA300 & CA310
    • Getting Started with the Thinklabs One Stethoscope

Welcome to the

Telehealth Support Portal

Request Support
    Our support is currently UNAVAILABLE
    Official hours: Mon-Fri / 8am-5pm (EST)
    If you have an emergency, you may call (843) 792-9700 and have the on-call engineer paged.
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    Home Knowledge Base TytoCare TytoCare G2

    TytoCare G2

    August 14, 2024 Posted in: TytoCare Hits: 352

    Downloads (PDF)

    • Quick Start Guide
    • Important Safety Information
    • General Operation
    • Tyto Stethoscope
    • Tyto Otoscope
    • Tyto Exam Camera
    • Tyto Thermometer
    • MUSC TytoCare/Andor Repairing TipSheet

    How To Videos:

    • Ways to Solve TytoCare App Crashes
    • Locating the TytoCare Device Serial Number
    • TytoCare App and Device Pairing Using WiFi
    • How to Charge Your TytoCare Device
    • How to Determine the Version of a TytoCare Device

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    How to reach us

    Web: ttt.musc.edu
    SIP: musc.ttt.ca30@musc.edu

    Infrastructure Status

    All systems are currently Operational.

    Support Policy

    Support is available Monday through Friday between the hours of 8:00am and 5:00pm Eastern Standard Time.

    To request support for technical issues during normal business hours, please call our ServiceDesk at 843-792-5361.

    If you require assistance after hours, please contact the ServiceDesk at (843) 792-9700 to have the on-call telehealth engineer paged.

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